Return/Exchange

Policy

We understand that sometimes returns are needed and that not all items purchased will be the perfect fit. Therefore, items purchased from Two Hip Chicks Inc. are eligible for a return or  to be exchanged if they meet the following criteria:

Clothing

-Must be returned within 14 days of receiving

-Must be in original condition with all original tag attached

-Must be unworn/unwashed

*any sign of wear or damage will make items ineligible for return

Shoes

-Must be in original box

-Must be unworn

-Shoe box must be undamaged

(place shoe box inside another box to return) 

*any sign of wear or damage to the shoes or box will make items ineligible for return

 

Final Sale Items: 

-Sale items

-Jewelry

-Accessories

If an item is returned and does not meet our return criteria it will be shipped back to the customer at their expense.

 

Holiday Return Policy

Any items purchased during the holiday season (between Thanksgiving and Christmas) are given an extended return period with a deadline of Jan. 2 Therefore, all returns must be postmarked Jan. 2 or before. Holiday returns must still meet our (above) return policy criteria and will be given store credit only.

 

For return address or if you have any questions please email us at sales@twohipchicksmarketplace.com

Thank you!

 

Size Chart

US Size Chart

S 2-4
M  6-8
L 10-12